A Must-Read for Shopify Beginners: A Guide to Using Judge.me
Reviews are an effective way to increase the conversion rate on your product pages.
Shopify has a variety of review apps, but in this article we'll walk you through the basics of using Judge.me.
This article is aimed at beginners, so if you're just getting started with implementing review functionality using Judge.me, we hope you'll find it helpful.
We also have a resource on how to leverage reviews in Shopify — feel free to check it out. => [For Shopify Merchants] Implementing and Managing Review Acquisition
Setting Up Review Widgets
Judge.me offers a variety of review widgets. Below, we'll explain how to set up each one.
Product Reviews
In Settings, under Review Widget > Installation, you'll find the code snippet needed to add product reviews. Copy the code and place it in the appropriate section of your Liquid file.
You can customize the appearance of the product review widget under Widget Header, Widget Body, and Widget Form.
You can choose from three different widget display styles.
In Widget Form, you can translate the labels for the review form fields.
You can configure whether to automatically publish all reviews or to manually review and approve them before publishing.
Preview Badge
The Preview Badge is a star rating widget that appears near the product name on product pages, collection pages, and more.
Review Carousel
The Review Carousel is a carousel-style widget that aggregates product reviews. You can place it on your homepage or landing pages to showcase UGC (user-generated content) through review highlights.
You can also configure how many reviews to display in the carousel and set the auto-slide interval.
All Reviews Page
The All Reviews Page widget displays a comprehensive list of all product reviews in your store. By collecting photo reviews and featuring them on the All Reviews Page, you can create a vibrant, social-proof-driven experience throughout your store.
Question and Answers
Question and Answers is a Q&A tab widget within the product review widget. It allows customers to submit questions about a product directly on the product page, and store owners can respond to them.
There are many more widgets available, so please install whichever ones you need using the same method described above.
Product Reviews
You can view collected reviews in the Reviews menu. If you have manual publishing enabled, click Publish to display a review on the product page.
You can also reply to reviews directly.
Review Requests
You can request reviews from customers via email. Go to the Requests menu > Email Templates to edit your review request emails.
You can use separate templates depending on whether the order contains a single product or multiple products.
You can also embed the review submission form directly inside the review request email. Including the form in the email tends to increase review completion rates.
However, please note that when a customer submits a review through the in-email form, their full name is automatically inserted as the reviewer name. If you prefer to display initials instead of full names, make sure to turn off the auto-publish feature so you can edit the name before publishing.
In addition to product reviews, you can also add a form to collect shop reviews (reviews about the store itself) in your review request emails. NPS (Net Promoter Score) collection can also be configured through the shop review settings.
Both product review and shop review forms can be edited under Custom Forms in the More menu.
You can ask customers to share additional information — such as age, height, or weight — alongside their review, and display that information in the review widget. Consider collecting a few pieces of relevant data that would be helpful to shoppers evaluating the product.
In Settings under Review Requests, you can configure the timing for sending review requests — for example, how many days after shipping to send the initial request and how many follow-up reminders to send.
Under Conditions, you can define who should receive review request emails — for example, you can exclude sold-out products from receiving requests or configure a blacklist.
Social Push
Social Push is a feature that automatically posts reviews to Facebook and Twitter. You can configure Social Push settings under Settings > Social Media.
Configuration options include the ratio of new reviews mixed into social posts, the minimum star rating required, and whether to require photos.
Rewards
You can automatically send coupons to customers who leave a review. Under Settings > Rewards, you can configure what type of coupon to issue and the conditions required to receive one.
If photo or video reviews are important to your store, you can restrict coupon delivery to only those customers who submit a review with a photo or video attached.
Integrations
Judge.me can integrate with other Shopify apps.
For example, you can display reviews during upsell or recommendation flows, or embed a review widget inside a page builder app.
By integrating with Weglot, a multilingual translation app, you can automatically translate not only the review widget but the review content itself. This is especially useful for multilingual stores.
There are many other app integrations available, so try connecting Judge.me with the apps you're already using.
Judge.me is feature-rich and frequently updated, so for the latest information, please refer to the official help pages.
Executing UGC Operations Thoroughly with StoreHero
StoreHero supports Shopify merchants who are looking to increase their sales by helping them execute growth initiatives consistently and at scale.
When it comes to UGC operations, StoreHero's growth platform enables merchants to collect reviews for high-priority products based on performance and inventory data at the product and SKU level, streamline gifting campaigns, and carry out the kind of granular, high-volume execution that's difficult to achieve through manual processes — all in support of sustained, ongoing growth.
We currently offer a free store diagnosis. If you're struggling with UGC utilization or growth initiatives in general, feel free to reach out. Learn more about our free store diagnosis
Summary
Judge.me is a highly capable review app at an affordable price. For most stores, the features covered in this article are more than enough to get your review functionality up and running.
Once you're comfortable with the basics, consider taking things further by analyzing your review data and using it in ads or landing pages, or integrating it with your CRM.
StoreHero can support you from store design to full execution, including leveraging Judge.me. Don't hesitate to reach out. =>View StoreHero's Service Overview