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Have you hit the ¥10M monthly sales ceiling on Shopify?

You keep raising ad spend, but sales aren't growing.
You're running plenty of tactics, but the root cause isn't clear.
StoreHero diagnoses the sales structure of your Shopify store
and clarifies the priority of the next actions to take.

Are you facing challenges like these with Shopify?

  • Sales are not growing as expected
  • Advertising ROI is poor
  • Not sure where to start improving
  • Not fully utilizing Shopify's features
  • Considering whether to migrate to Shopify

What a free store diagnosis can do for you

  • Discover concrete tactics to boost sales

    Instead of guesswork, find winning patterns backed by data.

  • Unlock the full potential of Shopify

    Gain clarity on features you didn't know about and the optimal way to use them.

  • Make accurate decisions with confidence

    Get objective insights into which initiatives to prioritize.

Diagnosis Report

Issue Discovery

We visualize growth challenges in your Shopify store from the perspectives of customers, products, inventory, and channels. You'll uncover the 'critical issues' that are difficult to surface through Shopify reports or GA alone.

Direction Setting

Based on the issues identified, we present a growth model — a framework for sustained growth. Once the direction is clear, you'll overcome the feeling of 'not knowing what to do next.'

Concrete Action Plan

Based on the issues and direction, we propose specific CRM, advertising, and site tactics for Shopify — including recommended apps, detailed initiative designs, and configuration recommendations.

How the diagnosis works

  1. Hearing

    A Shopify growth expert conducts an in-depth hearing on your current operations and growth challenges.

  2. Data Integration

    We connect data from Shopify, Google Analytics, and other sources. Our expert then begins the analysis.

  3. Improvement Proposal

    Within 1–2 weeks, we deliver a diagnosis report along with a concrete list of improvement actions.

\ Free Shopify store diagnosis — identify challenges and next actions /

Diagnose why my sales aren't growing — free

Voices from customers who received a free store diagnosis

  • Food company

    Food company

    As our new visitor traffic declined and sales stagnated, other companies' webinars focused mainly on their own tools — we couldn't get the comprehensive EC operations analysis and prioritization we truly needed. That's when we found StoreHero. What surprised us first was the speed at which they grasped our situation and the depth of their knowledge. They quickly understood our operations, product concept, and even the passion behind it. The phrase 'EC has a few winning patterns' carried real weight, backed by a wealth of real-world results. Their data-driven, thorough analysis and well-structured improvement proposals helped us break free from a state of confusion and gave us a clear picture of what we need to do. We are truly grateful.

  • Apparel brand

    Apparel brand

    An excellent seminar led us to request the free diagnosis, and it turned out to be far more than a simple audit — it became a valuable opportunity to illuminate the direction of our business. The deep analysis of data from GA, Shopify, Meta, and other sources, combined with feedback based on a detailed report, was nothing short of impressive. They clearly identified that our key challenge lay in improving our conversion rate, and provided comprehensive, concrete proposals — from repeat customer tactics and cross-selling to the tools we needed. In particular, their point about the importance of CRM — something we had been putting off — overturned our preconceptions. It clicked for us that building a CRM to consistently communicate our brand's value to customers should be our top priority, and our path forward became crystal clear. We were deeply moved by their passion for EC and commerce, and by their deep expertise.

  • Bag brand

    Bag brand

    To put it simply: getting the diagnosis was absolutely the right decision. There are two main reasons. First, 'quick-win tactics' produced immediate results. For the challenge of weak email subscriber collection, they taught us a specific tactic that took just one minute to implement — and our collection rate increased tenfold. We were amazed to see results so quickly. Second, the 'long-term customer analysis.' For our challenge of depending on repeat customers outside of sale periods, they gave us a concrete framework and analytical approach for nurturing loyal customers. Having the vague ideas in our heads organized into a clear action plan was invaluable. I would strongly recommend this to any company like ours that has many challenges but doesn't know where to start.

  • Select shop

    Select shop

    'We lack resources and don't know where to begin...' This diagnosis was a beacon of light for that exact struggle we were facing. Rather than generic advice, they analyzed our own data from a professional perspective and explained concrete tactics in a clear, easy-to-understand way. Furthermore, having the priority of initiatives clarified so we could execute even with limited resources — and having our future scale projected in numbers — gave us full conviction about what we need to do right now. I would confidently recommend this to any company facing similar challenges.

Meet the experts who conduct our free store diagnoses

  • Junichi Kurose

    Junichi Kurose

    After experiencing the sale of a SaaS business and contributing to two IPOs, he served as Japan representative of an international company before founding StoreHero Inc. His strengths lie in the breadth and depth of his expertise — spanning strategy design, CRM, advertising, SEO, and data analysis — as well as his proven ability to translate strategy into concrete tasks that drive results. His years of accumulated know-how have guided many businesses to success through highly reproducible growth support.

  • Taku Sasaya

    Taku Sasaya

    Head of the Growth Team at StoreHero. Leveraging cross-functional expertise spanning development and marketing, he drives business growth for clients. Drawing on his experience launching a business as a University of Tokyo student and as a PM for in-house products, he precisely interprets data and customer insights to design the optimal growth model for each brand. He builds highly reproducible sales strategies — not ivory-tower theories — and has led many brands to success.

  • Chihiro Tsuda

    Chihiro Tsuda

    An engineer with deep expertise in Shopify's technical specifications, and a growth partner who supports EC business growth. She leverages the communication skills cultivated through her unique career spanning government agencies and the HR industry to accurately grasp business challenges and resolve them through technical approaches. Drawing on her app development experience, she takes merchant requirements and turns them into concrete growth initiatives — seeing them through to implementation. International EC projects and supporting overseas companies entering the Japanese market are also among her specialties.

StoreHero Growth Support Cases

Yuujiro Numata, Director, Tsuchiya Kaban Manufacturing Co., Ltd.

Achieving sustainable growth through data utilization and stronger organizational collaboration

Tsuchiya Kaban Manufacturing Co., Ltd.
Director, Yuujiro Numata

Comment

With StoreHero on board, we are now able to work more effectively by working backward from our target numbers. We've also been able to bring together members from various teams at once to discuss how we can all reach our set final goals together.

Initiatives
  • Data utilization clarified the 'numbers to grow,' accelerating decision-making
  • Goal-oriented, backward-planning actions took hold, strengthening team collaboration toward targets
  • Cross-departmental collaboration and discussion forums embedded a growth-oriented working style
Takayuki Sakakibara, Group Manager, Domestic Sales Promotion Group, International Brand Sales Division, ALBION Co., Ltd.

From zero EC knowledge to achieving self-sufficient operations through a customer-first service mindset

ALBION Co., Ltd.
International Brand Sales Division
Group Manager, Domestic Sales Promotion Group, Takayuki Sakakibara

Comment

Internally, we were discussing building the EC system from scratch. Thanks to StoreHero's patient guidance, we were able to understand the fundamentals of EC business through the entire flow of a product reaching the customer's hands, and we are truly grateful.

Initiatives
  • By operating Shopify hands-on, the team gained an understanding of EC flows and became capable of self-sufficient operations
  • An EC customer service mindset leveraging passion for the brand and products became established
  • Operations team members independently took ownership of newsletter management, LP creation, and customer inquiry handling

AWARDS

  • Shopify Partner of the Year Agency Partner

    2023

    Shopify Partner of
    the Year Agency Partner

    Inspiring Partner of the Year

  • Shopify Partner of the Year Agency Partner

    2021

    Shopify Partner of
    the Year Agency Partner

    Custom Storefront Agency Partner of the Year

  • Klaviyo Gold Advisor Partner

    2025

    Klaviyo Gold Advisor Partner

\ Free Shopify store diagnosis — identify challenges and next actions /

Diagnose why my sales aren't growing — free

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